CASE STUDIES
THE LINCOLN MOTOR COMPANY
Service Into Lifestyle…
The Lincoln Motor Company asked us to produce automotive service videos for their e-campaigns. Our three part mission was to elevate service into a luxury experience; to definitively sell service; and to create assets for future distribution.
With a 7-year track record for our client both as a Tier 1 and Tier 2 supplier, we came to this job with love and understanding for the brand. After our and their research proved that no company had yet succeeded at our mission, their execs asked us to base our new campaign on a dealer meeting video we’d just completed for them, about the future of automotive service.
We saw that existing service ads just weren’t catchy or specific enough to be attractive. The exec in charge of our campaign was inspired by a phrase exemplifying the company’s clients—“Being Your Best You.” We decided to integrate all of Lincoln’s messaging on luxury into the point of view of five ideal Lincoln clients. We would create first person branded stories starring clients with high aspirations, in which the client’s voice spoke both for The Lincoln Motor Company and for their own deepest passion project: flying a small aircraft, cooking a gourmet meal, climbing a mountain for the first time.
We shot these spots in luxury locations and a Lincoln vitrine dealership. Original music echoed a feeling of calm yet thrilling opulence. Original sound effects punctuated transitions to Lincoln service moments from the client point of view, featuring hero shots that showed automotive service at its best. At all times we focused on the wonder and newness of personal discovery.
This campaign was wildly successful, bringing praise from viewers and execs alike. The creative process hinged on precisely catching the wave of a social trend—the transition of focus from pure manufacturing, into effortless service that if done right, frees clients to pursue their deepest passion.